Shipping policy

Shipping Partners

We work with trusted delivery providers such as Australia Post and other reputable couriers to ensure reliable service.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email so you can follow your delivery in real time.

Incorrect Addresses

Please ensure your shipping details are correct at checkout.

earthyappa is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If your order is returned to us, additional shipping fees may apply to resend it.

Lost or Delayed Orders

If your order is delayed or appears lost, please contact us at earthyappa@gmail.com.

While we will do our best to assist, earthyappa is not responsible for delays caused by shipping carriers.

International Shipping (Optional)

We currently do not offer international shipping.

If available:

  • Delivery times and costs will vary depending on destination
  • Customers are responsible for any customs duties or import taxes

Sustainability & Packaging

In line with earthyappa’s values, we aim to use minimal and environmentally conscious packaging wherever possible while ensuring product quality and safety.

Contact Us

If you have any questions about your order or shipping:

📧 earthyappa@gmail.com