Shipping policy
Shipping Partners
We work with trusted delivery providers such as Australia Post and other reputable couriers to ensure reliable service.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can follow your delivery in real time.
Incorrect Addresses
Please ensure your shipping details are correct at checkout.
earthyappa is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If your order is returned to us, additional shipping fees may apply to resend it.
Lost or Delayed Orders
If your order is delayed or appears lost, please contact us at earthyappa@gmail.com.
While we will do our best to assist, earthyappa is not responsible for delays caused by shipping carriers.
International Shipping (Optional)
We currently do not offer international shipping.
If available:
- Delivery times and costs will vary depending on destination
- Customers are responsible for any customs duties or import taxes
Sustainability & Packaging
In line with earthyappa’s values, we aim to use minimal and environmentally conscious packaging wherever possible while ensuring product quality and safety.
Contact Us
If you have any questions about your order or shipping:
📧 earthyappa@gmail.com